Terms & Conditions

Welcome to Thanima Creations. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our website.

1. General

Thanima Creations is an online store offering traditional Kerala handicrafts, décor items, cookware, and cultural products. By placing an order on our website, you agree to comply with and be bound by these Terms & Conditions.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products

All products listed on our website are subject to availability. We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur because many of our products are handcrafted.

Colors and finishes may slightly vary due to lighting and display settings.

3. Pricing

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified. Prices may change without prior notice. Applicable taxes and shipping charges may be added at checkout.

4. Orders

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. Thanima Creations reserves the right to cancel or refuse any order for any reason including product availability or pricing errors.

5. Shipping

We aim to process and ship orders within a reasonable timeframe. Delivery timelines may vary depending on the location and courier services.

Shipping delays caused by courier companies, natural events, or unforeseen circumstances are beyond our control.

6. Returns and Refunds

Due to the nature of handcrafted products, returns may be accepted only in the following cases:

• Damaged product received
• Wrong product delivered

Customers must notify us within 48 hours of delivery with photos of the product and packaging.

Refunds or replacements will be processed after verification.

7. Intellectual Property

All content on this website including images, logos, product descriptions, and designs are the property of Thanima Creations and may not be copied or reproduced without permission.

8. User Responsibilities

Users agree not to misuse the website or attempt to harm the website, its functionality, or other users.

9. Limitation of Liability

Thanima Creations shall not be liable for any indirect or consequential damages arising from the use of this website or the products purchased from it.

10. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Bangalore, Karnataka.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Thanima Creations
Bangalore, Karnataka, India
Email: info@thanima.store